The Custom Process
Here at Martin Rogers, custom designed and hand crafted pieces are our speciality. When you collaborate with us, the sky is not the limit. You will be served by a highly skilled team of jewellery specialists, be able to speak directly to the jeweller creating your piece and access our network of the highest quality local and international suppliers developed over decades - the best Adelaide has to offer.
1. Contact
Begin your custom jewellery journey by making contact with our team. Make a booking via our website link below, visit our boutique in person, phone or email.
2. Initial Discussion
Discuss your ideas and requirements for your custom jewellery with a member of our team specialising in this area. They will answer any questions you may have and start to guide you towards designs, material selections and creative ideas. Following this discussion our team will develop the initial ideas, create hand painted goache renderings and search for gemstones to suit your needs.
3. Design and Gemstone Selection
Design variations and custom sourced materials will be presented to you either in-person at our Adelaide boutique or via digital communication for further refinement and selection. After selection a deposit is taken and your order will be taken through to our workshop to begin.
4. Hand Crafting
Your piece will be hand crafted in our on-site wokshop by our talented jewellers using traditional hand crafting techniques. When your piece is completed it is photographed and valuation paperwork is completed by an NCJV registered independent valuer.
5. Presentation or Delivery
A member of our team will contact you when your piece is finished, it can then be presented to you in-person at our Adelaide boutique or be delivered to you directly anywhere in the world.
6. Lifetime Care
Our team will help you to care for your custom piece with complimentary cleaning and polishing, advising on maintenance, assisting with size adjustments and providing referrals to additional services such as insurance.
You are part of the Martin Rogers Family now and will be treated with respect and care for life.
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What makes Martin Rogers’ gemstones unique?We are privileged to have developed relationships with world-class suppliers who only source the most beautiful, high quality and well-cut gemstones possible from ethical origins. Our suppliers understand the level of beauty we look for as we have worked for many years together. Our gemstones are also unique as we look for stones which suit each individual person, instead of trying to sell you stock we already have.
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How long has Martin Rogers Jewellers operated?Martin Rogers Jewellers opened it's doors in 1989. Originally founded by Martin Farkas and Roger Black, it is now owned by Andrew Mitchell, who has been part of the Martin Rogers Team for over 10 years.
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Do you work with lab-grown diamonds?No. As members of the Diamond Guild of Australia, we will only work with natural diamonds. After all, real is rare!
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Do you work with interstate or overseas clients?Yes absolutely. Our team can communicate with you via phone, email and video calls to facilitate a wonderful experience and have your piece of jewellery securely delivered to your door, fully insured.
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Why is hand-crafted jewelry considered better than mass-produced jewelry at Martin Rogers?At Martin Rogers, we believe that hand-crafted jewellery offers significant advantages over mass-produced pieces. Hand-crafted jewelry is created with meticulous attention to detail, ensuring each piece is unique and of superior quality. Our skilled artisans invest time and care into designing and crafting each item, which often results in higher durability and a more personalized touch. Unlike mass-produced jewelry, which is often made quickly and in large quantities, hand-crafting pieces involve techniques that may have been passed down through generations. This not only adds intrinsic value but also allows for greater customisation. Consequently, hand-crafted jewellery often possesses a distinct charm and character, making it a cherished piece with unique appeal. At Martin Rogers, our commitment to craftsmanship means that when you purchase hand-crafted jewelry from us, you are investing in a piece that reflects exceptional artistry and stands the test of time.
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Do I need to book an appointment to visit the boutique?It is helpful if you book an appointment, however it is not compulsory - our boutique is open Monday to Friday for walk-in customer service.